Unit 2: Markets &
Consumer Behaviour
Why do we buy what we buy — and why do markets work the way they do? Explore utility, demand, supply, market equilibrium, and the psychology behind our choices.
What is Utility?
In economics, "utility" means satisfaction. It explains why we buy what we buy.
When you choose to buy a coffee instead of a juice, you are making an economic decision. You chose the option that gave you more utility — more satisfaction — for your money. Economics studies this kind of decision carefully.
Why utility matters
Utility helps us answer three questions: Why do people buy certain things? How much are they willing to pay? And when do they stop buying?
If you understand utility, you can explain most consumer behaviour.
The rational consumer
Economists assume that consumers are rational. This means they compare the satisfaction they expect to get (utility) with the price they must pay. When the utility is worth the price, they buy. When it is not, they do not.
How do we measure utility?
Utility is personal and cannot be measured exactly. But economists use imaginary units called utils to compare satisfaction levels. The number itself is not important — what matters is whether utility is going up or down as you consume more.
In the 1700s, a philosopher named Jeremy Bentham believed that happiness could be measured like a number. He wanted to calculate the "total happiness" of a decision. This was an early version of the utility idea in economics.
Utility is about the last unit. Your decision to buy "one more" depends on how much satisfaction that extra unit gives you — not how much you enjoyed the first one.
Marginal Utility & the Law of Diminishing Marginal Utility
Each extra unit gives you a little less satisfaction than the one before.
Marginal Utility = the change in Total Utility divided by the change in quantity. Since we usually look at one extra unit (ΔQ = 1), MU simply tells us how much TU changes after one more unit.
The Law of Diminishing Marginal Utility is one of the most important ideas in this unit. It says that as you consume more of any good, each extra unit gives you less satisfaction than the one before.
Because ΔQ = 1 in most examples: MU = TU after − TU before
Why does this happen?
Your most urgent need is satisfied first. Think about a very hot day. The first glass of cold water is incredibly satisfying. The second is good. By the fifth glass, you probably do not want any more. Your need for water was satisfied after the first few glasses.
When does a consumer stop buying?
A rational consumer keeps buying a good as long as the extra satisfaction (MU) is worth the price. When the MU falls below the price, they stop buying. This is why people do not buy an unlimited amount of things they enjoy — at some point, one more unit is just not worth the money.
The Law of DMU explains why all-you-can-eat buffets make money. Restaurants know that after the first few plates, customers' satisfaction from extra food drops so much that they do not eat very much more than a normal meal.
Total Utility goes up, but more and more slowly. It may eventually fall.
Marginal Utility always falls — it starts high and gets lower with each unit.
🍕 The Pizza Lab
Move the slider to "eat" slices of pizza. Watch Total Utility and Marginal Utility change in real time.
| Slices (Q) | Total Utility (TU) | Marginal Utility (MU) | Assessment |
|---|
Consumer Choice
How do consumers decide where to spend their money?
When you have a limited amount of money, you must choose how to spend it. A rational consumer tries to get the most satisfaction (utility) possible from their budget.
The basic idea
Consumers compare the satisfaction they get from different goods. If one item gives more satisfaction per dollar, they will prefer to buy that item first. As they buy more of it, the marginal utility falls (remember the Law of DMU). Eventually, the satisfaction per dollar from different goods becomes similar, and the consumer feels happy with their choices.
Consumer Surplus
Sometimes, the price you pay for something is lower than the maximum amount you would have been willing to pay. This gap is called consumer surplus. It is a real benefit that you receive as a buyer.
When you choose a larger pack of something because it costs less per unit, you are already thinking about value for money — which is exactly how economists model consumer decision-making.
A rational consumer always asks: "Which option gives me the most satisfaction for my money right now?" As they buy more, diminishing MU changes the answer.
Economists have a precise rule for when a consumer has made the best possible choices with their budget. It is called consumer equilibrium. At this point, the consumer cannot improve their total satisfaction by shifting money from one good to another.
The rule uses the idea of MU per dollar — how much satisfaction you get for each dollar you spend on a good. You calculate it by dividing the MU of a good by its price.
This is called the Equimarginal Principle. It is a central idea in university-level microeconomics. Understanding the basic concept — that consumers compare satisfaction per dollar — is what matters at this stage.
Demand & the Law of Demand
Why do buyers buy more when prices fall?
What Is Demand?
Demand is not just "wanting" something — it means being willing and able to pay for it. A student might want the newest iPhone, but if they cannot afford it, that is not demand in the economic sense.
The Law of Demand
The law of demand states that when price rises, quantity demanded falls; when price falls, quantity demanded rises — all else being equal. This happens for two reasons:
- Substitution effect — when bubble tea gets more expensive, students switch to cheaper drinks like water or coffee.
- Income effect — a higher price means your yuan buys less, so you cut back on purchases.
Movement vs. Shift
There are two very different things that can happen to demand — and students often confuse them:
- Movement along the curve — only a price change causes this. If HEYTEA raises its price from ¥28 to ¥35, you move up the same demand curve and buy fewer cups. The curve itself does not move.
- Shift of the curve — a non-price factor changes, and the whole curve moves left or right. If student incomes rise, they buy more at every price — the whole demand curve shifts right.
HEYTEA Demand Schedule
HEYTEA (喜茶) is one of China's most popular premium tea brands. The table below shows how many cups per day a typical HEYTEA location might sell in Guangzhou at different prices.
| Price per Cup | Cups Sold per Day | What Happens |
|---|---|---|
| ¥12 | 520 | Very affordable — high demand |
| ¥20 | 380 | Mainstream price — steady demand |
| ¥28 | 260 | Current typical price — moderate demand |
| ¥35 | 160 | Expensive — many switch to substitutes |
| ¥45 | 80 | Premium price — only loyal fans remain |
China's bubble tea market is worth over ¥300 billion and has more than 500,000 shops. Brands like HEYTEA, Nayuki, and Mixue compete fiercely on price — a perfect example of demand in action.
The demand curve slopes downward because of two forces working together:
- Substitution effect — higher price → switch to alternatives
- Income effect — higher price → feel poorer → buy less
- Income — more income = more demand (for normal goods)
- Tastes & preferences — trending = higher demand
- Prices of related goods — cheaper substitute = lower demand
- Number of buyers — more buyers = higher demand
- Expectations — expect price rise = buy now = higher demand today
Supply & the Law of Supply
Why do sellers produce more when prices rise?
What Is Supply?
Supply is the producer's side of the market. It describes how much of a good or service sellers are willing and able to offer at various prices. Just like demand, supply is a relationship — not a single number.
The Law of Supply
The law of supply states that when price rises, quantity supplied rises; when price falls, quantity supplied falls. This happens because:
- Higher profit motive — a higher selling price makes it more profitable to produce more units.
- New firms enter — high prices attract new competitors who add to total market supply.
- Opportunity cost — producers shift resources toward the good that pays more.
Movement vs. Shift
Just like demand, there are two things that can happen to supply:
- Movement along the curve — only a price change causes this. If EV prices rise, BYD produces more — you move up the existing supply curve.
- Shift of the curve — a non-price factor changes. If battery costs fall due to new technology, BYD can produce more at every price — the whole supply curve shifts right.
BYD Electric Vehicle Supply Schedule
BYD (比亚迪) is China's largest EV manufacturer. The table below shows how many EVs per month BYD might supply at different price levels.
| Price per EV | Units Supplied / Month | What Happens |
|---|---|---|
| ¥80,000 | 8,000 | Low price — barely covers costs, low supply |
| ¥110,000 | 18,000 | Moderate price — reasonable profit margin |
| ¥140,000 | 32,000 | Good price — full production capacity used |
| ¥170,000 | 46,000 | High price — overtime shifts, new factories |
| ¥200,000 | 55,000 | Premium price — maximum production effort |
China produces over 60% of the world's electric vehicles. BYD alone sold more than 3 million EVs in 2023 — more than any other manufacturer in the world. Government subsidies and battery technology improvements have massively shifted supply rightward.
The supply curve slopes upward because higher prices make production more profitable — so sellers supply more.
Remember: supply and demand curve in opposite directions. Demand slopes down ↘; Supply slopes up ↗
- Input costs — cheaper inputs = more supply
- Technology — better tech = more efficient = more supply
- Number of sellers — more firms = more supply
- Government policy — subsidies = more supply; taxes = less supply
- Expectations — expect price drop = sell now = more supply today
Market Equilibrium
Where demand and supply meet to set price and quantity
What Is Market Equilibrium?
Now that you understand both demand and supply separately, we can put them together. Equilibrium is the point where buyers and sellers agree — where the quantity buyers want to purchase exactly equals the quantity sellers want to sell.
At equilibrium, there is no shortage (everyone who wants the good at this price can get it) and no surplus (sellers can sell everything they produce). The market "clears."
How the Market Finds Equilibrium
Markets are self-correcting. They automatically adjust toward equilibrium:
- If price is too low → shortage → buyers compete → price is bid up → we move toward equilibrium
- If price is too high → surplus → sellers compete → price is cut → we move toward equilibrium
Changes in Equilibrium
When demand or supply shifts, equilibrium changes. The interactive diagram below lets you explore all four cases:
- Demand increases (D shifts right) → equilibrium price rises, equilibrium quantity rises
- Demand decreases (D shifts left) → equilibrium price falls, equilibrium quantity falls
- Supply increases (S shifts right) → equilibrium price falls, equilibrium quantity rises
- Supply decreases (S shifts left) → equilibrium price rises, equilibrium quantity falls
HEYTEA Market Example
| Price | Qd (buyers) | Qs (sellers) | Result |
|---|---|---|---|
| ¥12 | 520 | 80 | Shortage of 440 cups |
| ¥20 | 380 | 160 | Shortage of 220 cups |
| ¥28 | 260 | 260 | ✅ Equilibrium! |
| ¥35 | 160 | 360 | Surplus of 200 cups |
| ¥45 | 80 | 480 | Surplus of 400 cups |
Meituan (美团), China's largest food delivery platform, processes data from millions of orders daily. When a restaurant's price is too high (surplus of unsold food), the app automatically suggests discounts — a real-world market seeking equilibrium.
At equilibrium: Qd = Qs
- Price below equilibrium → shortage → price rises
- Price above equilibrium → surplus → price falls
- Markets automatically self-correct toward P*
- D↑ → P* rises, Q* rises
- D↓ → P* falls, Q* falls
- S↑ → P* falls, Q* rises
- S↓ → P* rises, Q* falls
Price Controls
What happens when governments set prices above or below equilibrium?
Why Do Governments Impose Price Controls?
Governments sometimes intervene in markets for social reasons. They may want to keep essential goods affordable (using price ceilings) or protect producers' incomes (using price floors). While well-intentioned, these policies almost always create unintended consequences.
Price Ceiling — Maximum Price
A price ceiling sets a maximum price below equilibrium. The goal is to make goods affordable. The result?
- Quantity demanded > quantity supplied → shortage
- Long queues, rationing, reduced quality, or black markets may emerge
- Example: If the government caps HEYTEA at ¥15 when equilibrium is ¥28, far more people want tea than HEYTEA can supply
Price Floor — Minimum Price
A price floor sets a minimum price above equilibrium. The goal is to protect producers or workers. The result?
- Quantity supplied > quantity demanded → surplus
- Unsold goods pile up; government may have to buy the surplus
- Example: A minimum wage above the equilibrium wage → surplus of labour = unemployment
China Case Study: Rice Price Floors
The Chinese government maintains price floors for rice and wheat to protect farmers. When market prices fall, the government buys grain at the floor price, maintaining farmer incomes — but also building large government grain stockpiles (surplus). This is a deliberate trade-off to ensure rural incomes and food security.
Many Chinese cities have discussed rent controls to make housing affordable. Economic research consistently shows rent control creates housing shortages and reduces housing quality over time — landlords have less incentive to maintain properties when rents are capped.
Price controls only have effects if they are binding:
- Ceiling below P* → binding → shortage
- Ceiling above P* → non-binding → no effect
- Floor above P* → binding → surplus
- Floor below P* → non-binding → no effect
- Black markets develop
- Quality declines
- Shortages or surpluses persist
- Resources misallocated
- Deadweight loss created
Consumer & Producer Surplus
Measuring who gains from market exchange
What Is Consumer Surplus?
Imagine you would pay up to ¥50 for a cup of HEYTEA, but the market price is only ¥28. You pay ¥28 and receive ¥22 worth of extra benefit. That ¥22 is your consumer surplus — the difference between what you were willing to pay and what you actually paid.
On a graph, consumer surplus is the triangular area below the demand curve and above the market price. The demand curve represents willingness to pay — the further above the price, the more surplus that buyer gets.
What Is Producer Surplus?
A HEYTEA seller can profitably make a cup for ¥18, but sells it for ¥28. The extra ¥10 is producer surplus — the revenue received above the minimum they need to supply.
On a graph, producer surplus is the triangular area above the supply curve and below the market price. The supply curve represents the minimum price sellers need — the further below the market price, the more surplus that seller gets.
Total Surplus and Efficiency
Total surplus = Consumer Surplus + Producer Surplus. At equilibrium, total surplus is maximised — every buyer who values the good more than the cost gets to buy it, and every seller who can produce it for less than the value gets to sell it.
Price controls reduce total surplus by preventing some of these mutually beneficial trades — creating deadweight loss.
Surplus Summary
| Concept | Definition | Graph Location |
|---|---|---|
| Consumer Surplus | WTP − Price Paid | Below D, above P* |
| Producer Surplus | Price Received − Cost | Above S, below P* |
| Total Surplus | CS + PS | Entire shaded area at E* |
| Deadweight Loss | Lost trades from distortion | Triangle away from E* |
Pinduoduo's group-buying model creates huge consumer surplus — buyers pay well below what they'd be willing to pay for goods. In 2023, Pinduoduo reported that Chinese consumers saved over ¥600 billion compared to standard retail prices. That's consumer surplus at scale.
At equilibrium, total surplus is maximised. Any policy that moves price away from P* (a ceiling, floor, or tax) shrinks the surplus pie and creates deadweight loss.
- CS = triangle above P*, below D curve
- PS = triangle below P*, above S curve
- Total surplus = CS + PS = both triangles
- DWL = triangle of lost trades
Price Elasticity of Demand
How responsive are buyers to price changes?
What Is Price Elasticity of Demand?
Not all markets respond to price changes in the same way. When HEYTEA raises its bubble tea price by ¥5, some customers switch to cheaper alternatives — quantity demanded falls noticeably. But when the city water authority raises rates, most households pay up and use nearly the same amount. Economists measure this responsiveness using Price Elasticity of Demand (PED).
The Formula
Always use absolute value |PED| for interpretation
Example: The price of HEYTEA rises 20% (from ¥25 to ¥30). Quantity demanded falls 30% (from 1,000 to 700 cups per day).
PED = 30% ÷ 20% = 1.5 → |PED| > 1 → Elastic demand
Interpreting |PED|
- |PED| = 0 → Perfectly inelastic (vertical curve, no response)
- |PED| < 1 → Inelastic (steep curve, weak response)
- |PED| = 1 → Unit elastic (proportional response)
- |PED| > 1 → Elastic (flat curve, strong response)
- |PED| = ∞ → Perfectly elastic (horizontal curve)
Bubble tea (HEYTEA, Nayuki) has elastic demand in Guangzhou — it's a luxury, has many substitutes, and takes a notable share of a student's spending. Rice, on the other hand, is a staple necessity with almost no substitutes — its demand is highly inelastic. That's why China's rice price controls (price floors) work: farmers know demand won't fall much if rice prices shift slightly.
The slope of a demand curve shows elasticity visually:
- Steep curve → inelastic (small ΔQ for given ΔP)
- Flat curve → elastic (large ΔQ for given ΔP)
- Vertical → perfectly inelastic
- Horizontal → perfectly elastic
⚠️ Slope and elasticity are related but NOT the same — elasticity also depends on where on the curve you are.
Determinants of PED & Total Revenue Test
What makes demand elastic or inelastic — and what does that mean for revenue?
What Makes Demand Elastic or Inelastic?
Four key factors determine the price elasticity of demand for any good. Use the mnemonic SNIP:
- S — Substitutes: More and better substitutes → more elastic. HEYTEA competes with Nayuki, Coco, homemade tea. Rice has almost no substitute.
- N — Necessity vs. Luxury: Necessities are inelastic; luxuries are elastic. Insulin is a necessity; a cinema ticket is a luxury.
- I — Income proportion: A larger share of income → more elastic. Designer sneakers (¥2,000+) are elastic; chewing gum is inelastic.
- P — Period of time: Longer time → more elastic. In the short run, gasoline is inelastic. Over 5 years, people switch to EVs.
Normal Goods vs. Inferior Goods
Income affects demand differently depending on the type of good. This is related to the I (Income proportion) factor in SNIP — but it goes further:
Income ↑ → Demand ↑
Income ↓ → Demand ↓
Examples: restaurant meals, branded clothing, smartphones, cars
Income ↑ → Demand ↓
Income ↓ → Demand ↑
Examples: instant noodles, bus rides, low-cost cooking oil, generic brands
China example: As incomes rose in Chinese cities, demand for instant noodles (Nissin, Master Kong) fell — consumers switched to restaurant meals and food delivery apps. Instant noodles are an inferior good.
The Total Revenue Test
Total Revenue = Price × Quantity. When price changes, what happens to TR depends entirely on elasticity:
| Demand Type | Price rises → | Price falls → |
|---|---|---|
| Elastic (|PED|>1) | TR falls ▼ | TR rises ▲ |
| Inelastic (|PED|<1) | TR rises ▲ | TR falls ▼ |
| Unit Elastic (|PED|=1) | TR unchanged → | TR unchanged → |
Why? Elastic demand: a price increase drives away so many buyers that the quantity drop outweighs the higher price. Inelastic demand: the price increase more than compensates for the small quantity drop.
The Chinese government taxes cigarettes heavily. Tobacco demand is highly inelastic (few substitutes, habit-forming, small income proportion for heavy smokers). This means a price increase raises total revenue for the government — the quantity fall is small relative to the price rise. This is the economic logic behind sin taxes.
A business can use the TR test to make pricing decisions:
- Elastic demand → lower prices to raise TR
- Inelastic demand → raise prices to raise TR
- Unit elastic → price change has no effect on TR
This is why airlines charge different prices to different travellers — business travellers (inelastic) pay far more than leisure travellers (elastic).
- BC Ministry of Education — Economics 12 Curriculum
- Mankiw, N.G. — Principles of Economics (South-Western, 2021)
- Case, Fair & Oster — Principles of Economics (Pearson, 2020)
- National Bureau of Statistics of China — Consumer Price Index Reports
- Meituan & iResearch — China Food Delivery Market Reports
- Kahneman, D. — Thinking, Fast and Slow (Farrar, Straus and Giroux, 2011)